Assettrac.ie / Ryela Privacy Policy
Assettrac.ie (“Assettrac”, “Ryela”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our websites, mobile applications (Android and iOS), and related services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company or organisation details
- Account login information
- Payment or subscription details (processed securely by third-party providers)
You may provide this information when:
- Creating an account
- Using paid features
- Contacting support
- Communicating with us
You may choose not to provide certain information, but this may limit some functionality.
1.2 App Permissions & Device Data
Depending on the app and features used, we may request access to:
-
Camera
Used to capture photos (e.g. driver inspections, job evidence). Photos are stored locally on the device and/or securely uploaded to your organisation’s account if syncing is enabled. -
Photos / Media Storage
Used to store or retrieve images created by the app. -
Location (GPS)
Used only when required for features such as job location, fleet activity, or compliance logging. Location is never sold or used for advertising. -
Device Information
Basic technical data such as device model, OS version, and app version for stability and debugging purposes.
1.3 Usage & Diagnostic Information
We may collect limited, non-personal usage data to improve app stability, diagnose crashes or errors, and understand feature usage. This data is not used for advertising or profiling.
1.4 Payments & Subscriptions
Payments are processed securely by:
- Google Play (Android)
- Apple App Store (iOS)
- Stripe (Web)
We do not store full payment card details on our servers.
2. How We Use Your Information
We use information only to:
- Provide and operate the Services
- Process subscriptions and payments
- Communicate important service updates
- Provide customer support
- Improve performance and reliability
- Meet legal and compliance obligations
3. Advertising & Tracking
- We do not sell personal data
- Most Assettrac / Ryela apps do not display ads
- Where an app does not include advertising, Advertising IDs are not collected or used
- If an app includes analytics or optional advertising features, this will be clearly disclosed in the app listing
We do not track users across third-party apps or websites.
4. Data Storage & Security
We use appropriate technical and organisational measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure server environments
- Access controls
Data is retained only as long as necessary for operational or legal purposes. No system is 100% secure, but we take reasonable steps to protect your information.
5. Your Rights (GDPR)
If you are located in the EU or UK, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Withdraw consent
Requests can be made by emailing info@assettrac.ie.
6. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children.
7. Third-Party Links
Our Services may link to external websites. We are not responsible for the privacy practices of third-party sites.
8. Policy Updates
We may update this Policy from time to time. The latest version will always be available on our website and apps.
9. Contact
If you have questions or data requests, contact:
Email: info@assettrac.ie
Website: https://www.assettrac.ie
There is no charge for submitting a data request.