How to Record Vehicle Defects
Vehicle defects should be recorded clearly enough that a manager can see what happened, how serious it was and what was done about it without chasing the driver for more detail later.
What details matter?
Record the vehicle, defect description, severity, date, photos where needed, who reviewed it and how it was closed. That gives the manager a real history rather than a loose note.
Why do vague records cause problems?
Vague records make it difficult to tell whether the defect was urgent, who owned it and whether it was fixed. They also make it hard to compare repeat issues over time.
Use the defect app guide for the mobile workflow.
How should closure be shown?
Closure should show the date, action taken, completion note and any evidence that the issue was dealt with. That makes the history useful later.
For fleet context, see Fleet Management.
FAQ
Should defects have severity levels?
Yes. Severity helps the manager decide what needs immediate action.
Are photos useful?
Yes. Photos give context and help later review.
Why keep closure evidence?
It shows that the issue was actually resolved, not just reported.
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